This item is hallmarked by the Sheffield Assay Office so you are reassured as to the standard of purity. This is in accordance with legal requirement of the Hallmarking Act 1973 which demands that any gold jewellery sold in the UK, over 1 gram, be hallmarked at one of the 4 Assay Offices at Sheffield, London, Birmingham or Edinburgh.  Customer Satisfaction Policy  We aim for complete customer satisfaction, and will do all in our power to achieve this, so you can buy with confidence.  Customers have commented that prices compare favourably with products in the high street, but please compare for yourself before purchase.  If customers are happy it is more likely they will come back to buy gifts, etc.  Our jewellery is despatched in beautiful high quality presentation boxes, which we purchase separately, so that your items will arrive to you in the best condition.  Part of our policy is to keep postage costs to a bare minimum - the postage fee includes presentation box/packaging materials/handling/£4.30 Special Delivery.  Free postage for 2nd, and subsequent, identical items of  the same size+service.  Please contact us should you have any problem.  As part of our After-Sales Service we will endeavour to resolve any issues to your satisfaction.